DF Capital Receives Feefo Platinum Award For Second Year Running

We are excited to announce that for the second year running, DF Capital has been awarded the Feefo ‘Platinum Trusted Service’ award for the service we provide to our Savings customers.

The Trusted Service Awards, launched by Feefo in 2014, celebrate exceptional customer service. Feefo, the world’s largest provider of verified reviews, uses real customer feedback to provide an honest view of a business’s commitment to service. The prestigious ‘Platinum Trusted’ award highlights consistently outstanding customer service scores.

In 2024, DF Capital received over 1,300 reviews from our savings customers, achieving an average rating of 4.8 – even higher than our score from the previous year, when we also won the same award.

DF Capital’s CEO, Carl D’Ammassa said: “Receiving the Feefo Platinum Award for a second consecutive year is a tremendous achievement for DF Capital, one that we should all be proud of. A strong and trusted relationship with customers is vital within consumer banking, and from our inception we have placed this at the core of our operations. This award really validates this sustained commitment to providing outstanding service experiences to our customers”.

Liam Missen, COO, who joined DF Capital in November 2024 added: “This award is a testament to the hard work and determination of our colleagues who support our savings customers. Since joining DF Capital I’ve found it a privilege to work with such talented and passionate people.”

You can learn more about Feefo, and read all of our verified customer reviews HERE.

Platinum Trusted Service Award 2025 Social Landscape